Shipping & Return Policies
Shipping & Return Policies
Everything you need to know about how your order ships, and how returns and exchanges work in store and online.
Orders under $500 ship standard ground within the United States for $25.
Prefer to skip shipping? Local pick up is always an option.
Mail returnable items back within 14 days of receiving using our pre-paid label.
In-Store Returns
- No refunds. Store credit or exchange only, within 7 days of purchase with receipt.
- All items must have original tags attached and not be worn or altered.
- All sales are final on luxury vintage items, accessories, underwear, swimwear, special orders, and discounted or sale items.
- All jewelry sales are final.
- Repairs requested more than 30 days after purchase are subject to a fee.
Online Shipping
We offer free shipping on orders over $500. If your order is under $500, standard ground shipping within the United States is $25. We also offer local pick up.
Tracking Your Order
Once your order has shipped, you'll receive a shipping confirmation email followed by emails with UPS tracking information.
Online Returns
All fine jewelry and sale items are final sale. We do not accept returns on these items.
For orders with returnable items, we provide a pre-paid return label to make the process easy and secure. Mail your return back within 14 days of receiving it to be eligible for a refund.
Please only send returns using our pre-paid return label so we can track your package. We cannot refund a lost return sent by any other method.
Local to San Diego?
You're welcome to drop off your return in store. Just let us know it's a web return so we can handle it properly.
Receiving a Refund
Once we receive your return, please allow 2 to 3 business days for it to be processed at our office. Your refund will be credited to the original payment method used for the purchase.
Please allow 5 to 10 business days for your bank or card issuer to post the refund to your account.
We're happy to help.
Call us at (858) 792-0882 or visit us at 143 S. Cedros Avenue, Ste. V-104, Solana Beach.